Reference

Terms Conditions That Govern Your Use of club4

These terms set out the rules between you and us whenever you access your club4 account, make a deposit through bKash, Nagad or Rocket, or place any wager on our platform.

Account ObligationsPayment TermsWithdrawal RulesDispute ProcessEligibility Criteria

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What These Terms Cover and When They Apply

club4 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form a binding agreement the moment you complete account registration on club4. They govern every interaction you have with our platform — from funding your wallet via bKash, Nagad or Rocket to requesting a withdrawal back to the same mobile wallet you deposited from.

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We may update these terms at any time. When we do, we post a revised version on this page with the effective date clearly shown at the top. Continued use of your account after changes are posted means you accept the updated terms. If you disagree
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with any revision, your sole remedy is to close your account and withdraw any remaining eligible balance. Eligibility to hold an account depends on your jurisdiction. We do not provide services in regions where local law prohibits it, and you are solely responsible for confirming that
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accessing club4 is lawful where you reside. We reserve the right to request identity verification documents before processing any withdrawal. Failure to provide requested documents within a reasonable timeframe may result in account suspension. Accounts are limited to one per person and one per household. We
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may close duplicate accounts and void any associated activity without prior notice. All monetary values displayed on the platform are in the currency stated in your account settings.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE DATA

Account Security, Data Retention and Your Rights

We take your account data seriously. Below is a plain-language breakdown of how we store information, what cookies do on our platform, and how you can request changes or deletion. These practices sit alongside the terms above and apply as long as your account remains open or as required by applicable law in your region.

Data Storage

Your personal details and transaction history are stored on encrypted servers. We retain records for as long as your account is active plus any period required by applicable regulations in eligible regions where we operate.

Cookie Usage

We use functional cookies to keep you logged in and analytical cookies to understand how the lobby performs. You can adjust cookie preferences from your browser settings at any time without affecting core account access.

Account Security

Your account is protected by a PIN and session-based authentication. If you fund via bKash, Nagad or Rocket, we never store your mobile wallet PIN. Each session expires after inactivity to reduce unauthorised access risk.

Retention Period

After you close your account, we retain basic records for a limited period to satisfy any legal or regulatory obligation. Transaction data linked to bKash, Nagad or Rocket payments follows the same retention schedule.

Contact for Changes

You may request correction or deletion of personal data by contacting support through live chat or email. We verify your identity first, then process the request within a reasonable timeframe subject to legal retention rules.

Third-Party Sharing

We do not sell your data to third parties. Limited information may be shared with payment processors (bKash, Nagad, Rocket, Upay) solely to complete transactions you initiate and with authorities if legally required in your jurisdiction.

POLICY CONTACT PATHS

How to Reach Us About These Terms

If any clause is unclear or you need to raise a dispute related to these terms, we have dedicated channels available. Our support agents can walk you through account obligations, explain withdrawal holds, or help you understand eligibility requirements. Reach out through whichever path suits you.

Common Questions About These Terms

Below are answers to the questions we receive most often about these terms and conditions. If your specific concern is not covered here, reach out through live chat or email and our support team will clarify the relevant clause for you.

You must be of legal age in your jurisdiction. Eligibility depends on your local law and the regions we currently serve. We may ask for identity documents to verify you meet these conditions before enabling withdrawals.

No. These terms limit you to a single account per person and per household. If we detect duplicate accounts, we reserve the right to close them and void activity without notice. Contact support if you have a legitimate reason for a second registration.

We may suspend or permanently close your account depending on severity. Outstanding balances may be withheld pending investigation. You will be notified of the specific clause breached and given an opportunity to respond through our support channels.

Deposits via mobile wallets are processed under the payment section of these terms. You confirm that you are the rightful owner of the wallet used. Chargebacks or disputed mobile payments may lead to account suspension pending review.

Submit a withdrawal request from your account wallet. We verify identity documents on file, then release funds to the same bKash, Nagad or Rocket wallet you deposited from. Processing depends on verification completion and any applicable holding periods stated in the terms.

Yes. We post updates on this page with the revised effective date. Continued use after changes are published constitutes acceptance. If you disagree with a revision, close your account and withdraw any eligible remaining balance before the new terms take effect.

We collect registration details, transaction records and session data. This information is used to operate your account, process payments through bKash, Nagad or Rocket, and meet legal obligations. We do not sell your personal data to third parties.

Contact support via live chat or email to request closure. Any remaining eligible balance will be returned to your verified mobile wallet after standard identity checks. We retain minimal records post-closure only where legally required in your region.

The governing jurisdiction is stated within the full terms document. Your access to club4 depends on local law and eligible regions. If your jurisdiction changes and services become unavailable, you must close your account and withdraw remaining funds.

Start by contacting our support team with your account username and a description of the dispute. If unresolved through standard channels, the escalation process described in these terms applies. We aim to resolve disputes fairly and within a reasonable timeframe.

Terms Conditions That Govern Your Use of club4

Account Security, Data Retention and Your Rights

How to Reach Us About These Terms

Common Questions About These Terms

01 Who is eligible to open a club4 account under these terms?

02 Can I hold more than one account?

03 What happens if I breach these terms?

04 How are deposits through bKash, Nagad or Rocket governed?

05 How do I request a withdrawal under these terms?

06 Can club4 change these terms without my consent?

07 What data do you collect and how is it used?

08 How can I close my account and what happens to my balance?

09 Are these terms governed by a specific jurisdiction?

10 How do I raise a formal dispute about these terms?

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